Degraded performance due to higher than average database load

Incident Report for Expo

Resolved

We have implemented a fix for the database, and all services are responsive. We will follow-up with other fixes to maintain the stability.
Posted Nov 18, 2024 - 15:31 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 18, 2024 - 15:23 PST

Update

We are continuing to investigate this issue.
Posted Nov 18, 2024 - 15:11 PST

Update

We are observing a higher-than-average database load that is causing availability issues for our APIs. Unfortunately, this is causing an extremely high latency, which results in unresponsive services on the website and our CLI tooling. We are investigating the cause and are working on a fix.
Posted Nov 18, 2024 - 15:10 PST

Investigating

We are observing a higher-than-average database load that is causing availability issues for our APIs. This affects using our website, as well as submitting and processing builds and submissions.
Posted Nov 18, 2024 - 15:07 PST
This incident affected: Expo Application Services (EAS Build, EAS Submit, EAS Update, EAS Insights) and Website.