Errors in profile viewing and signup

Incident Report for Expo

Resolved

This incident has been resolved.

Posted Jan 15, 2018 - 11:51 PST

Monitoring

A disruption in Auth0's service (reference: https://status.auth0.com/incidents/rh22fyt92f2x) has caused the profiles of newly created users to be unavailable for a varying amount of time after their creation, in some cases up to 30 minutes. The causes users browsing those profiles on our website to see error messages, including users who have just signed up and have been forwarded to their own profiles. It also causes an error to be displayed to people creating new accounts via the exp command-line tool. Despite these error messages, account signup continues to work via both methods.

Posted Jan 15, 2018 - 10:44 PST