Elevated error rate

Incident Report for Expo

Resolved

Database load and availability have returned to normal
Posted Aug 21, 2019 - 11:07 PDT

Monitoring

The database maintenance has completed and we are monitoring the results.
Posted Aug 21, 2019 - 09:39 PDT

Update

The maintenance is ongoing.
Posted Aug 21, 2019 - 09:31 PDT

Identified

Our primary database servers are experiencing unusually high load, causing elevated timeout and error rates, especially when saving snacks. We will be doing emergency maintenance on them to mitigate this issue. This may temporarily reduce website and snack availability further.
Posted Aug 21, 2019 - 09:23 PDT
This incident affected: Website, Dev Tools API, and Push Notifications Broker.
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